Process Improvement for SMEs
Expert IT consultancy for small to medium-sized enterprises who want to standardise or automate internal & customer-facing processes for consistent outcomes.
Process improvement can take many forms. Top-down approaches such as Lean and Six Sigma are very effective at eliminating waste from operational procedures. Robotics (or RPA) has the potential to automate mundane tasks and massively free-up staff time. Continuous Improvement/Kaizen which is also a key element of Lean is itself its own speciality. BPM can also integrate with Lean to deliver improvements with process control and automation.
These approaches have their own time-frames to implement and generally accepted ratios of improvement and of course depend on the context in which they are to be implemented. A quick look assessment can determine the best path to proceed and takes one day.