Analysis | Software Selection

New software, different problems

Choosing any new application is fraught with difficulty.  Aside from the cost, the change to ways of working can be significant.  The last thing you need is to end up with a different set of problems.

Beware Solution vendors

The arguments to buy software can quickly stack up:

  • Save time
  • Increased data
  • Data produced more quickly

But without the correct due diligence, the returns on investment may materialise a lot later than anticipated.  It’s only afterwards that some things may have been missed in the procurement process.

What gets missed?

What the vendor is selling and the problem you are solving won’t exactly match.  There can be differences in understanding about:

  • Functionality – maybe it does 80% of what you need, but you thought you had 100% covered. 
  • Data – different data structures across systems  mean that updates in one system can’t be replicated across other systems.
  • Process – inadvertent bottlenecks created which require attention.
  • Costs – maybe the OpEx costs for a cloud solution weren’t clear at the outset.

There are lots of areas where a product’s ROI can be scuppered without some clear objective way to evaluate it.

A formal procurement procedure

By having a formal process in place you have a more objective chance to evaluate the different options available.  Our selection process has the following steps:

  • Define the scope of the problem
  • Requirements elicitation
  • Produce an RFP (with weightings)
  • Manage vendor proposals
  • Present back results

Leave your details to arrange a no-obligation phone call

What is Process Improvement and how can it help you

Sign-up for the newsletter which brings you the latest in business process technology applied to the SME sector. 

Your data will be used in accordance with our privacy policy.