Architecting IT solutions means that you are aware of what IT infrastructure is behind the capabilities that support your business. looks at what the impact of changing aspects of that infrastructure would have on the rest of your IT landscape.
An example could be a decision on how to manage complaints, do you buy an app and install it in your data centre, buy a Software-As-A-Service (Saas) solution or develop something in-house?
Essential for the business case would be an understanding of:
- How is data modelled across business solutions
- What dependencies does this create on existing applications?
- Will there be an impact to staff resourcing?
- Can our infrastructure support this additional solution?